Shipping Policy
1. SCOPE OF SHIPMENT
Sea You Barcelona ships to:
- Spain (Peninsula)
- Balearic Islands: [YES / NO]
- Canary Islands: [YES / NO]
- European Union: [YES / NO]
International shipping: [YES / NO / SPECIFY COUNTRIES]
2. DELIVERY TIMES
Orders are processed within [24-72 hours] from payment confirmation.
Estimated delivery times are:
- Spain (Peninsula): [2-5 business days]
- Balearic Islands: [X days]
- Canary Islands: [X days]
- European Union: [X- X days]
- International: [X- X days]
These times may be affected during periods of high demand, promotions, or external circumstances.
3. SHIPPING COSTS
Shipping costs will be calculated at the time of purchase and displayed before finalizing your order.
- Free shipping on orders over: [AMOUNT €]
- Standard cost: [PRICE €]
4. ORDER PROCESSING
Orders are prepared from Monday to Friday (excluding public holidays).
Orders placed during weekends or public holidays will be processed on the next business day.
Sea You Barcelona is not responsible for delays arising from:
- Incorrect or incomplete data provided by the customer
- Issues with the shipping company
- External causes or force majeure
5. ORDER TRACKING
Once the order has been shipped, the customer will receive an email with tracking information, if the courier service allows it.
6. DELIVERY ISSUES
In case of an incident with the shipment (damaged product, loss, or error), the customer must contact within a maximum of 48 hours from receipt via:
[CONTACT EMAIL]
It is recommended to check the order upon delivery.
7. UNDELIVERED ITEMS
If an order cannot be delivered due to reasons attributable to the customer (repeated absence, incorrect address, etc.), Sea You Barcelona may pass on the costs derived from re-delivery.
8. CUSTOMS AND TAXES
For shipments outside the European Union, any customs charges, taxes, or duties will be borne by the customer.
9. STORE PICKUP
Sea You Barcelona offers an in-store pickup option:
- Address: [STORE ADDRESS]
- Pickup time frame: [X hours/days]
The customer will be notified when their order is ready for pickup.
10. AMENDMENTS
Sea You Barcelona reserves the right to modify this Shipping Policy at any time, always respecting the conditions in force at the time of purchase.
