Shipping Policy
1. SCOPE OF SHIPMENT
Sea You Barcelona ships to:
- Spain (Peninsula)
- Balearic Islands: [YES / NO]
- Canary Islands: [YES / NO]
- European Union: [YES / NO]
International shipping: [YES / NO / SPECIFY COUNTRIES]
2. DELIVERY TIMES
Orders are processed within [24-72 hours] from payment confirmation.
Estimated delivery times are:
- Spain (Peninsula): [2-5 business days]
- Balearic Islands: [X days]
- Canary Islands: [X days]
- European Union: [X- X days]
- International: [X- X days]
These times may be affected during periods of high demand, promotions, or external circumstances.
3. SHIPPING COSTS
Shipping costs will be calculated at the time of purchase and displayed before finalizing your order.
- Free shipping on orders over: [AMOUNT €]
- Standard cost: [PRICE €]
4. ORDER PROCESSING
Orders are prepared from Monday to Friday (excluding public holidays).
Orders placed during weekends or public holidays will be processed on the next business day.
Sea You Barcelona is not responsible for delays arising from:
- Incorrect or incomplete data provided by the customer
- Issues with the shipping company
- External causes or force majeure
5. ORDER TRACKING
Once the order has been shipped, the customer will receive an email with tracking information, if the courier service allows it.
6. DELIVERY ISSUES
In case of an incident with the shipment (damaged product, loss, or error), the customer must contact within a maximum of 48 hours from receipt via:
[CONTACT EMAIL]
It is recommended to check the order upon delivery.
7. UNDELIVERED ITEMS
Si un pedido no puede ser entregado por causas imputables al cliente (ausencia reiterada, dirección incorrecta, etc.), Sea You Barcelona podrá repercutir los costes derivados del reenvío.
8. ADUANAS E IMPUESTOS
En envíos fuera de la Unión Europea, los posibles gastos de aduanas, impuestos o aranceles correrán a cargo del cliente.
9. RECOGIDA EN TIENDA
Sea You Barcelona puede ofrecer la opción de recogida en tienda física:
- Dirección: [DIRECCIÓN DE LA TIENDA]
- Plazo de recogida: [X horas/días]
El cliente será notificado cuando su pedido esté listo para recoger.
10. MODIFICACIONES
Sea You Barcelona se reserva el derecho a modificar la presente Política de Envíos en cualquier momento, respetando en todo caso las condiciones vigentes en el momento de la compra.